All workstations that are used to connect to the L.B. & Associates Network must be secured at all times. Please see below for a list of acceptable security applications. If you have an application that is not on this list, it must be removed prior to installing any of these applications.
Your telephone is the backbone of your business and should be both comfortable and easy to use. L.B. & Associates does not permit the use of Digital or VoIP (Voice over IP) Service Providers.
L.B. & Associates only permits the use of single analog telephone lines. No additional services should be on your servicing telephone line.
TelephoneTelephone Service Provider
Recommended Smith Corona DA-202 Major Telephone Company IE (AT&T)
Plantronics S11 Enterprise
* Wireless telephones, VoIP (Voice over IP) or wireless services are not permitted at any time.
Copyright: L.B.Associates 2013
Please understand that L.B. & Associates will have no choice but to terminate the MSA of any Independent Business, and revoke the certification of any its CSP employees, that has installed pirated software. It is a crime to copy, install or resell software (including Operating Systems such as Windows 7 and Windows XP). Should a computer that has illegally installed software be brought into a service repair center, it is very likely that the service repair center will report it. This can inadvertently happen by using unauthorized service technicians or by purchasing software from an auction. To the extent that you are looking to upgrade your operating system, please be aware that if the deal you have been offered sounds "too good to be true", it probably is. Illegal, pirated software is common on auction sites. Software buyers need to be wary. You could end up spending hundreds of dollars for a copy that isn't worth the media it's burned on. When you purchase software you should be sure that you receive all the normal accompanying materials, including a license agreement, manuals, box and certificate of authenticity. You should have a sales receipt and registration card. L.B. & Associates trusts that no Independent Business would intentionally permit the use of copied software or resale of such software. As a result of this communication, should any Independent
Business believe that it was possible that such software was installed on a computer without your knowledge that it was pirated, we suggest you:
1. Remove the software
2. Purchase a legal copy
3. Contact an authorized technician to reformat your system, if it is your Operating System software
4. Make you get a copy of your software with the activation key and license
5. Maintain your software copy in an easily accessible and safe place
6. Because of the high standards of our "Clients" we as a company buy software directly from "Microsoft" online
it will save you money via coupons etc.
Computer Software OS
Windows XP Service Pack 3
Microsoft Office 2003
Microsoft Office 2007
Internet Explorer 8 or 9
Adobe Acrobat Reader
McAfee Internet Security (8.x-11.x)
McAfee Virus Scan (8.x-11.x)
Norton Anti-Virus (10.x-12.x)
Norton Internet Security (7.x-8.x)
Symantec Anti-Virus (9.x-10.x)
Symantec Client Security (9.x-10.x)
Microsoft Security Essentials
McAfee Internet Firewall
4 Gigabytes (GB)
250 GB SATA II
Dual Core 1.6 GHZ
24 x CD/DVD Burner
32 Bit Sound Card
19 inch or larger monitor
USB VoIP Headset
Wired Keyboard and Mouse
L.B. &Associates only permits the use of high-speed broadband internet service providers such as cable or DSL. L.B. & Associates does not permit the servicing of clients on dial-up internet services. Servicing via a wireless service provider, satellite or a non-DHCP based connection is NOT permitted at ANY time.